Organizational Community Health Updates

Covid - 19 Updates Related to STRiVE

STRiVE COVID-19 Pandemic Update: 

It has been a little while since our last update!  We sincerely hope you are all doing well and staying healthy during the ongoing pandemic.  We have been staying active and extremely busy over the past year, honing our infection control skills, and doing our absolute best to keep some of our vocational programs open while we remain under strict guidance to maintain reduced capacity.  Wearing masks and practicing social distancing seems like second nature and really not much of a bother anymore.  It has become just part of life and we are rolling with it!  Our staff across the agency continue to take the ongoing situation extremely seriously and we are incredibly proud of their efforts to keep everyone including themselves as safe and healthy as possible.  We have certainly had our share of ups and downs, highs and lows over the past year.  We have had numerous staff out sick, individuals in service out sick and we unfortunately experienced a full-scale outbreak in one of our group homes.  This experience was heartbreaking for all involved.  One thing that this showed us though was that we have many people ready to jump in and do whatever is absolutely necessary to care for the amazing people we support. We had staff from across the agency volunteering to help cover shifts, bring food and supplies to our homes or to just give words of encouragement.  We also saw an outpouring of support and kindness from community partners.  Local Hospitals donated much needed PPE, at no cost.  Numerous agencies offered their staff’s time to be able to cover shifts in homes as well.  We also received support in the form of vaccines for staff and individuals who reside in our group homes.  Everyone seemed to pull out all the stops when we called on them for help and guidance.  While we know that we do an incredible job at what we do, we also know that it takes a community to truly make it happen.  We are so thankful for our community, it is hard to express our gratitude in words.  Now, we are looking toward the future.  We know we will still be wearing masks for some time to come and will likely need to continue operating at a reduced capacity as well.  But we are hopeful that with our community continuing to be vaccinated we will be able to return to some sense of normalcy soon.  Until then, we will be ever vigilant with our infection control procedures with the health and safety of the incredible people we support as our number one priority, as always!  


Grant Jackson

President & CEO 

Good Morning STRiVE/MDS Friends and Families, 

I wanted to share a quick update on what we are doing and have done to help minimize the risk to our staff, supported individuals, families, guardians and community partners.  We have suspended all face to face meetings for the time being. Our building at 790 Wellington is closed to the public at this time. For the parts of our operation that are able to work from home, they are doing so. We have a bare bones crew at the office currently and may move to a full building closure at any moment.  For the few that are working in our main building, we are taking all necessary precautions and practicing appropriate social distancing.  

Our vocational programs are currently closed out of an abundance of caution.  The individuals who participate in these programs are by and large the target population for being high risk to contract COVID-19.  

We are working on creative ways to continue with our Supported Employment programs.  Our teams will be reaching out to individuals, families and Host Home Providers regarding this.  

Our group homes will obviously not shut down and we are taking every measure we possibly can to keep the staff and residents as safe and healthy as possible.  We have run numerous drills to prepare for this and have put MANY protocols into place to remain as safe as possible.  

I want to send a HUGE THANK YOU to all of our staff that are working within our residences.  Many staff who were working in our Vocational Programs are stepping up to the plate to fill the need in our group homes.  All staff are working extremely hard to be as diligent as possible to minimize the risk to our supported residents. I can’t say thank you enough.  Its truly just astounding to see everyone come together like this.  

The leadership team here is also working diligently with our local and state partners to advocate to be sure that the individuals we support are not left behind or forgotten about.  We are having frequent contact with our local Health Department who is offering us as much assistance as possible, specifically with PPE or Personal Protective Equipment such as masks.  We are also having almost daily conversations with our partners at the State of Colorado who are fighting as hard as possible at the Federal level to get waivers and to amend regulations that will allow us to continue serving our individuals and to most importantly assure that we have a service system to come back to when this passes.  

We appreciate your patience and your understanding right now.  Things may seem uncertain right now in the world and you might be feeling a little scared and anxious.  It’s ok.  We are human, and we have these things called feelings and sometimes they bubble up and it can become overwhelming.  I just wanted to say to make sure that you try to slow down, take a deep breath and be thankful for those around you.  Your team here at STRiVE/MDS are SERIOUSLY stepping up to the plate to help the amazing people we support get through this, your friends, who are there for you (albeit at a socially acceptable distance right now), and your family, love them a bit more than usual, they deserve it and so do you.  


Our Federal partners at CMS or the Centers for Medicare and Medicaid Services in Washington DC are working with the State of Colorado to loosen up requirements for home visitation and other face to face visits.  This is allowing us to let some members of our team to work from home. Below is a list of teams that will remain fully operational via phone, FaceTime, Skype or other video or Tele-Health options: 

  • HCBS I/DD, CES, SLS Case Management
  • Early Intervention Coordinators 
  • Behavior Specialists
  • Behavior Pharmacology Clinic 
  • Host Home Monitoring Specialists
  • Family Support Services


Stay Healthy, Practice Good Social Distancing and Wash Those Hands!!!


Grant Jackson

President/CEO STRiVE and MDS

Updated Response Plan 

COVID-19 RESPONSE PLAN Effective: March 13, 2020

This plan is subject to change as the impact of COVID-19 evolves.


Community preparedness planning for COVID-19 should include people at higher risk of developing serious illness from COVID-19 which includes individuals with disabilities, older adults, and individuals with serious chronic medical conditions such heart disease, diabetes, and lung disease. The purpose of this document is to provide guidance to STRiVE employees on preparing for, and responding to, COVID-19, which has the potential to post a significant health and service disruption threat to individuals receiving services from STRiVE.


Local, state, and federal health authorities will be the source of the latest information and most up to date guidance on prevention, case definition, surveillance, treatment, and response to COVID-19 threats.


To protect the individuals receiving services from STRiVE, and its workforce, from harm resulting from exposure to COVID-19 during service delivery.


STRiVE’s Disaster Preparedness Plan addresses leadership delegation of authority, assets management, employee infectious disease control, and first aid training, communication strategies, information systems management, and resources and supplies guidance.


Public health authorities at the federal, state, and/or local level have advised that COVID-19 is likely to or already has spread to Mesa County. STRiVE will activate the following surveillance, screenings, and cleanliness procedures as instructed by Centers for Disease Control and Prevention (CDC), state agencies, and/or local public health authorities.


  1. STRiVE’s Director of Nursing will ensure staff of direct service programs are appropriately informed and trained on the known specific signs, symptoms, incubation periods, routes of infection, risks of exposure and recommendations for prevention and response as provided by the CDC and other relevant local, state, and federal public health agencies.
    1. Individuals receiving services from STRiVE’s Community and Employment Services and Residential Services will be supported in maintaining hand and respiratory hygiene, as well as cough etiquette.
    2. Every sink will be well stocked with soap and paper towels for hand washing.
    3. Alcohol-based hand rubs will be available.
    4. Hand washing will be supported prior to all meals as well as following community outings.
  2. STRiVE will take precautions to minimize the risk of individuals receiving direct services from STRiVE from receiving and/or spreading COVID-19 throughout our sites.
    1. Employees/contractors of STRiVE and visitors showing symptoms of respiratory infection, including a fever (100.4 or higher), cough, or shortness of breath will not be allowed to enter STRiVE buildings, day service facilities, or residential sites.
    2. Individuals in services will be discouraged from attending Community and Employment services if showing symptoms of respiratory infection. If symptoms develop during service delivery, that individual will be isolated from contact with other individuals until they can be returned home or taken to see a medical provider.
    3. Residents of group homes will receive daily temperature monitoring and if symptoms of respiratory infection develop, STRiVE will follow the Mesa County Health Department and physician direction. 
  3. Signs will be posted regarding hand sanitation, respiratory etiquette, and visitor screening at the entries of all STRiVE buildings. Temperature monitoring of visitors will not be completed at this time.  
    1. Signage will instruct visitors not to visit if they have symptoms of respiratory infection. 
  4. STRiVE staff will be educated on STRiVE’s plan to control exposure to individuals in services. This plan includes: 
    1. Reporting any suspected exposure to COVID-19 while off duty to their supervisor and public health.
    2. As a precautionary measure, employees who report an actual or suspected exposure to COVID-19 may be required to work remotely and self-screen for symptoms prior to reporting to work. Employees who typically do not work remotely (example: direct service professionals) will communicate with their supervisor to determine if there are any assignments that can be done remote. If there is no work available remotely, the employee will use their accrued sick time until cleared to return to work.
    3. Prohibiting staff from reporting to work if they are sick until cleared to do so by appropriate medical authorities and in compliance with appropriate labor laws.
    4. Group homes are participating in a mock scenario including symptoms and nursing and residential direction. 
  5. STRiVE will follow current CDC guidelines for environmental cleaning specific to COVID-19 in addition to routine cleaning for the duration of the threat. Day service facilities, group homes, and STRiVE vehicles will be disinfected each day. 
  6. STRiVE staff will be encouraged to use telehealth and teleconferencing tools for 1:1 service delivery in the community if there is a concern of the individual in services or the staff member showing respiratory infection symptoms or potential COVID-19 exposure: 
    1. Care Coordination (service coordinators and case managers) will use remote conferencing to complete monitoring visits and facilitate team meetings.
    2. Nurse Case Management Quarterly Visits to Host Homes will be done by phone and video conferencing as available. 
  7. Employees in Administrative departments such as public relations, human resources, business office, and information technology will be encouraged to telework utilizing tools available to them and or to assist with tasks to provide for STRiVE individuals. 
    1. Staff who develop signs of respiratory infection will abide by the following expectations.
      1. If an employee has a fever, they shall not return to work until they are 24 hours fever free without fever-reducing medications. If the fever exceeds three days, STRiVE may request clearance from a medical provider.
        1. If the employee provides direct service to individuals in service, we will require clearance from a medical provider PRIOR to returning to work.
        2. Supervisors will do their best to inform HR of any employee who has missed 3 or more consecutive days due to illness.
        3. If the employee misses work for an extended period of time or needs FMLA due to a serious illness, we will follow our current practices and may request a return to work from a medical provider.
      2. On a daily basis, management will report COVID-19 related employee absences and teleworking so STRiVE leadership can closely monitor staffing resources.


  1. The individual receiving services, or staff, who exhibits signs of respiratory infection will be kept as isolated as possible and the public health authorities will be notified as prescribed by the Mesa County Health Department. The number of staff assigned to an affected individual will be kept at a minimum.
  2. Under the guidance of public health authorities, the transfer of the suspected infectious person will be arranged home or to the appropriate medical provider, whichever is most appropriate. CDPHE will be providing STRiVE with regular updates on quarantine procedures. That information will be shared here.
  3. STRiVE will conduct control activities such as management of infectious wastes, cleaning the facility, contacting exposed individuals, and monitoring for additional cases under the guidance of local health authorities.
  4. Under the guidance of public health authorities, quarantine interventions for individuals in services and staff will be activated.


STRiVE management will consider its requirements under OSHA, state licensure, Equal Employment Opportunity Commission (EEOC), Americans With Disabilities Act (ADA), and other state or federal laws in determining the precautions it will take to protect individuals receiving services. Protecting individuals receiving services and employees is of paramount concern. Management will ensure:


    1. All actions are taken uniformly to all staff in like circumstances.
    2. Race, gender, marital status, country of origin, and other protected characteristics will not be considered until they are documented as relevant to the spread of disease.
    3. Reasonable accommodations will be made for employees, such as permitting employees to work remotely, if their job descriptions permit this.
    4. Generally, accepted scientific procedures, whenever available, will be used to determine the level of risk posed by an employee.
    5. Employees will be able to take sick time, leave time, and FMLA where appropriate while they are out of work.
    6. Employees will be permitted to return to work when cleared by a licensed physician.
    7. Employees who refuse at any time to take the precautions set out in this document may be subject to discipline.
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